Posted on September 28th, 2014
While upgrading to iOS 8, users unaccustomed to syncing iCloud Documents & Data might wonder if they should install the iCloud Drive option. In a word, yes.
iCloudDrive is an upgrade to the iOS 7 version of Documents & Data. When you upgrade to i...
Posted on June 10th, 2014
It’s been a rugged school year and this tweener’s iPad (thus far) tells the tale.
The iPad looks like a dog-eared textbook in June, but aside from its shattered screen, missing Home button, and dinged case the only real problem was that the batt...
Posted on June 3rd, 2014
Many of us wobble out of the Apple Store dazed after a session with a "Genius" only to resume using our iPhone as, well, a telephone.
Imagine then 6,000 geniuses attending six straight days of seminars devoted to the arcana of programming i...
Posted on May 29th, 2014
Windows, Mac OS X, and Java
The month of May brought us a bumper crop of updates for both Windows and Mac operating systems that delighted and confounded us while we attempted to complete otherwise gainful work.
Microsoft provided security updat...
Posted on March 31st, 2014
Mac OS X users often send up distress flares when a window goes impossibly full-screen. "What’s going on? How do I get out of it?"
The good news is that your Mac is OK. You’re just in full-screen view. The best news is that full-screen view is e...
Posted on March 2nd, 2014
IMAP email (Gmail, iCloud, AOL, MSN, Yahoo) messages can be saved as drafts on an iPhone by tapping Cancel, then Save Draft
When IMAP folders [a.k.a. labels] sync, drafts can then be edited and sent from your other computers or mobile devices....
Posted on February 26th, 2014
Posted on February 17th, 2014
Now and again I am reminded of a time-tested child-rearing tip that adapts well to troubleshooting technology. Give your technology a "time out".
A friend was struggling with one, then another seemingly random problem. First the mouse wouldn’t r...
Posted on February 16th, 2014
With thanks to Mac 101 and Megan Lavey-Heaton
This old trick enables you to use your Mac to selectively remove photos from an iPhone or iPad without having to sync the device or download images. To do this:
Launch Image Capture from the Applica...
Posted on January 29th, 2014
You have just shown the greatest Keynote presentation of your career from your MacBook Pro to the big screen via digital projector.
Back at the office, your MacBook Pro display looks like it was invaded by aliens. What to do?
Don’t panic. Reset...
Posted on September 21st, 2013
With thanks to Brett Molina, USA TODAY
1. Swiping from the bottom of the touchscreen up brings up one of iOS 7's big features. Along the top are five settings options: Airplane Mode, Bluetooth, Wi-Fi, Do Not Disturb and Orientation Lock. Users fl...
Posted on July 28th, 2013
Around 50 years ago comic Bill Cosby asked a question the answer to which seems a slam dunk -- that is until we try to do it. The question: "Why is there air?"
Back to the future, when I am asked "what is The Cloud?", I dive for cover blurting “p...
Posted on July 10th, 2013
On Mac OS X [see Windows 7 example]
Confirm in iCloud System Preferences Contacts syncing is checked
Launch Contacts app
Launch Safari or compatible web browser
Go to your Optonline webmail [see these steps in video]
click Contacts ...
Posted on June 25th, 2013
Download the PDF for easy offline reference.
See this CNET article for more info
Posted on March 5th, 2013
Two ways to find your iPad model. One using iTunes on your Mac. Another using the iPad itself.
*With iTunes open and its sidebar listing your iPad among Devices, click to select your iPad.
Right click on and copy your serial number to your Mac...
Posted on May 17th, 2011
MAY 13, 2011 10:53 AM PDTIf you ever see a message or window in Safari or your e-mail client about your system's security being compromised, ignore it! Malware developers and scammers are increasingly focusing on OS X and working to trick Mac user...